Vonage World Canada
Unlimited1 local & long distance calls in Canada, to the U.S. & 60+ other countries. Learn more.
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Get 2 Months FREE
Refer your friends and
family & get 2 months
FREE service.
Canada & U.S. Unlimited
Plan $9.99/mo
First 3 months then
$24.99/mo.
Keep your existing number
Most phone numbers can be transferred to Vonage. Can yours?
Countries included in Vonage World Canada
Andorra
Argentina
Australia
Austria
Bahrain
Belgium
Brazil
Brunei (m)
Bulgaria
Canada (m)
Chile
China (m)
Colombia
Croatia
Cyprus
Czech Republic
Denmark
Dominican Republic
Estonia
Argentina
Australia
Austria
Bahrain
Belgium
Brazil
Brunei (m)
Bulgaria
Canada (m)
Chile
China (m)
Colombia
Croatia
Cyprus
Czech Republic
Denmark
Dominican Republic
Estonia
Finland
France
Georgia
Germany
Greece
Guadeloupe
Guam (m)
Hong Kong (m)
Hungary
Iceland
India (m)
Indonesia
Iraq
Ireland
Israel
Italy
Japan
Latvia
Luxembourg
France
Georgia
Germany
Greece
Guadeloupe
Guam (m)
Hong Kong (m)
Hungary
Iceland
India (m)
Indonesia
Iraq
Ireland
Israel
Italy
Japan
Latvia
Luxembourg
Macau (m)
Malaysia (m)
Malta
Mexico
Monaco
Netherlands
New Zealand
Norway
Panama
Peru
Poland
Portugal
Puerto Rico (m)
Romania
Russia
Saipan (m)
San Marino (m)
Singapore (m)
Slovakia
Malaysia (m)
Malta
Mexico
Monaco
Netherlands
New Zealand
Norway
Panama
Peru
Poland
Portugal
Puerto Rico (m)
Romania
Russia
Saipan (m)
San Marino (m)
Singapore (m)
Slovakia
Slovenia
South Africa
South Korea (m)
Spain
Sweden
Switzerland
Taiwan
Thailand (m)
Turkey
United Kingdom
United States (m)
U.S. Virgin Islands (m)
Venezuela
Zambia
South Africa
South Korea (m)
Spain
Sweden
Switzerland
Taiwan
Thailand (m)
Turkey
United Kingdom
United States (m)
U.S. Virgin Islands (m)
Venezuela
Zambia
(m) Calls to mobile phones included
All calls to landline phones included, excludes certain call types such as calls to non-geographic and premium numbers. Calls to cell phones may be included depending on destination. Certain countries exclude associated territories.
Money Back Guarantee
Get peace of mind with our money back guarantee offer
Wondering if you should really switch to Vonage? Over 2 million customers can't be wrong! But just in case... Vonage gives you the assurance of your decision with our 30-day Money-Back Guarantee. Customers choose Vonage for the savings, but stay with us because of the features, functionality and service. We offer a money back guarantee if you terminate your service within 30 days from the date of your subscription. Your subscription date is the date you order service or the date we successfully process your payment, whichever is later. It is not the day you receive the equipment or the first day you use the service.
To cancel and receive your money back, you must meet the following conditions:
- To cancel, you must not exceed 500 minutes of usage in the first 30 days of service
- You must cancel your service within 30 days of the activation of your account
- You must return your equipment within 14 days of your cancellation
- All returned equipment must be in the original packaging with the UPC or bar code intact
- All components, manuals and registration card(s) must be included
Make Sure You Get a Return Authorization Number
You are responsible for return shipping. Please contact Customer Care to cancel your service and obtain a return authorization number. You will be refunded the disconnect fee after we receive your equipment. Equipment returned without a valid return authorization number will not be eligible for the Money Back Guarantee. You can contact customer care by calling 1-877-272-0528.
About Vonage
Customer
1Unlimited calling subject to normal residential use and fair usage policy allowance of 3000 minutes per month and excludes certain call-types for which additional charges apply: see details of Calling Plans.
International calls made outside of inclusive countries are billed per minute. Rates exclude high speed internet service, activation fee, premium services, Vonage compatible equipment, taxes and shipping. Billing and 30-day Money Back Guarantee commence immediately when your service is activated ("Service Activation Date"). If you cancel within the Money Back Guarantee period, you must promptly return the device or you will be charged the full amount of the Equipment Rebate. For customers whose account activation date was before May 11th, 2011: (i) If you cancel after the 30-day Money Back Guarantee period and within 2 years from your account activation date, you will be charged a Disconnection Fee of $49.99 for each line that you cancel; and (ii) in addition, if you cancel after the 30-day Money Back Guarantee period and within 1 year of your account activation date you will be charged the full amount of the Equipment Rebate. For customers whose account activation date was on or after May 11th, 2011: (i) If you cancel after the 30-day Money Back Guarantee period and within 1 year from your account activation date, you will be charged a Disconnection Fee of $29.99 for each line that you cancel; and (ii) in addition, if you cancel after the 30-day Money Back Guarantee period and within 3 months from your account activation date you will be charged the full amount of the Equipment Rebate. Credit card & high-speed Internet required. The number transfer process takes a minimum of 15 business days from the time you confirm your transfer request. Satellite, TV, alarms, modems and other systems may not be compatible with Vonage service. Vonage 9-1-1 service has certain limitations versus traditional 9-1-1 service. See www.vonage.ca/911 for details. For full details, click here for Terms of Service.
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Postal Information
Canada Post Labour Dispute – Vonage Customer Update
Due to a Canada Post labour dispute you may be concerned about the timely delivery of devices ordered from Vonage.
During the dispute any device purchased from Vonage will be shipped as necessary by alternate carriers to help ensure timely delivery of orders.
If you have questions or concerns about an order being despatched, please contact us here.