Fair Usage Policy

We reserve the right immediately to either suspend your Service and offer you an alternative call plan or terminate your Service if we determine, in our sole and absolute discretion, that your use of the Service or the Device is, or at any time was, inconsistent with normal residential usage patterns or you exceed the fair usage limits set out below. In addition, you will be required to pay our higher rates for commercial service for all periods in which your use of the Service or the Device was inconsistent with normal residential use or the fair usage limits set out below.

Terms used in this Fair Usage Policy have the same meanings ascribed to them in our Terms of Service.

Fair Usage Limits

Calls included in your Vonage World Canada plan have a maximum call duration of 4 hours per call, after which time the call will be disconnected.

Vonage World Canada plan is subject at all times to a limit of 3000 minutes in aggregate during each monthly billing cycle for outgoing inclusive local and long distance calls anywhere in Canada, the US and Puerto Rico and for calls to international countries specified in the Vonage World Canada plan. Vonage to Vonage calls are excluded from this policy.

Last updated: October 14th, 2010. Copyright 2001 - 2010 Vonage Marketing LLC used under license. Vonage is a registered service mark owned by and used under license from Vonage Marketing LLC a wholly owned subsidiary of Vonage Holdings Corp.