VoIP Phone Calls

Voice Over IP (VoIP for short) is a home phone service that works over your existing high-speed Internet. You get all the features you would expect from a phone service and more.

  • Over 20 call features
  • No PC, laptop or special headset needed
  • Uses your existing cordless or corded phone
VoIP Phone Calls
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VoIP phones work like your regular phone

You use the same touch tone phone that you make your calls with today. Your phone will ring when someone calls, and you'll be able to call anyone just like always. The difference with a Vonage VoIP phone connection, is that instead of connecting to your old phone company, your phone connects to Vonage, which manages your call over the Internet rather than the old telco networks.

How VoIP works

Vonage VoIP calls have nothing to do with your computer. In fact, your computer doesn't even need to be switched on to use Vonage. Our special Vonage VoIP phone adapter sends your phone call over the data part of your existing DSL or cable broadband. Your voice sounds the same as a regular phone, and the person you're calling will not know you're using VoIP to call them. Watch this quick video about how Vonage works and how it uses the power of your high speed internet.

Are VoIP calls free?

Because Vonage VoIP uses the Internet, your low monthly VoIP Calling Plan gives you local and long distance all rolled into one, plus Vonage to Vonage calls are always unlimited1. With Vonage World Canada, you can make unlimited1 calls to over 60 countries worldwide. You can even ship a Vonage phone adapter to your family anywhere in the world and eliminate long distance charges.

How long has Canada had VoIP?

VoIP has been around since about 1995. But, it wasn't until the early 2000s, when high-speed Internet was more widely available in Canada, that VoIP services started to proliferate. Vonage was an early entry in the Canadian VoIP market, starting in 2004 and signing up our first customer (who is still with us) in early 2004. We officially launched our VoIP service in March 2004, and have been growing ever since.

Can I make VoIP calls to the US and overseas?

Yes, VoIP phone service connects just like your regular phone service to any place you can dial today. The difference is that with Vonage VoIP, you get all your local, long distance and US calls included in your monthly package. That means you can call a phone in any North American area code just like you're calling locally – no more worrying about different rates for different areas. In fact, with Vonage World Canada you can make unlimited1 calls to over 60 countries worldwide.

I have high-speed Internet from the phone company; can I still get VoIP?

Yes you can. When you switch to Vonage, you can keep your phone number as well as your high-speed service through your telco. You could also use Vonage as a second phone line in the house.

I have phone service from the cable company

If you have cable broadband, you can cancel your cable phone service, keep your broadband connection and use Vonage as your phone service – or use Vonage as a second phone line in the house.

How Vonage works

It's simple, see how.

How Vonage Works

What you need to start

  • Regular home phone handset
  • Broadband connection
  • Vonage adapter