Vonage® Extensions® App

You can take Vonage home phone service with you—make and receive calls on your smartphones, plus get free Wi-Fi calling, too (standard data rates apply).


Take your home phone anywhere you use your smartphone

Take advantage of Vonage's great calling plans by making calls with the app on your smartphones. Plus, you can answer calls made to your Vonage phone number from almost anywhere using Wi-Fi or 3G/4G (standard data rates apply).


Features

  • You can answer an incoming call to your Vonage number as if you were at home. All calls to your Vonage number, will ring your home phone and the app.
  • Take advantage of your Vonage calling plan when you are on the go.
  • You will know an incoming call is to your Vonage number or to your mobile number.
  • Calls you make from the app will use your home Vonage number as your caller ID.
  • The app will use your phone’s contact book to provide a caller ID, so you know who is calling.
  • Make calls on 3G/4G or use Wi-Fi when you are in poor cell coverage areas (standard data rates apply).
SET UP NOW

This is a patented Vonage feature. View patent information.

FAQs

Learn more about our Vonage® Extensions® App.

  • What is the Vonage Extensions app? And how do I set it up?
    • The Vonage Extensions app lets you use your Vonage home calling plan to make and receive calls on two smartphones.

      The app can be downloaded from the Apple store or Google play store and linked to your Vonage service. You can then make and receive calls from the app over a Wi-Fi or 3G/4G connection (standard data rates apply).
  • How does the Extensions app differ from the Vonage Mobile® app?
    • The Vonage Extensions app is for current Vonage plan customers to use on their iPhone® or Android™ device. It lets you use your Vonage plan on your smartphone, so you can get the same low rates on the go.* And it lets you receive calls on your smartphones, too.

      The Vonage Mobile app for iPhone® and Android™ devices lets everyone—including people without a Vonage plan—make free voice and video calls, and send free texts, video messages and photos to anyone with the app, anywhere in the world.** You also get great low rates on international calls to anyone who doesn’t have the app.

      *Calls made outside of Wi-Fi networks will use your data plan and, depending on your data plan, data-usage rates may apply.
      **Standard data rates may apply.
  • Can I use the Extensions app on more than one smartphone?
    • Yes. You can download the app to two smartphones and link them to your Vonage home phone service, free of charge. The app is available on iPhone® and Android™.
  • How do I make a call with the app?
    • You just need to launch the Extensions app on your iPhone® or Android™ device, and then select the number you want to call. The app automatically imports all your contacts from your address book, so you’ll have them at your fingertips.

      The Extensions app works on 3G/4G networks and over Wi-Fi.*

      *Calls made outside of Wi-Fi networks will use your data plan and, depending on your data plan, data-usage rates may apply.
  • How do I make international calls using my Extensions number on a landline or regular mobile phone?
    • 1. Dial your access number (displayed in your Online Account).
      2. Enter your Extensions® PIN (same as your Security PIN).
      3. Dial the international destination number, including 011 plus the country code.

      You can also make international calls over 3G/4G (standard data rates apply) and Wi-Fi networks using the Extensions app for iPhone® and Android™ devices.

Not a customer?

Shop for plans

It’s easy to get the right plan for all your calling needs.

SHOP PLANS

Need some help?

Get the support you need to start calling.

GET SUPPORT

fac twi pls in

To Order Call 1-888-898-8647

¹Unlimited Calling is based on normal residential, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Fair Use Policy and Terms of Service. Certain call-types may be excluded for which additional charges apply. See details of Calling Plans.

International calls made outside of inclusive countries are billed per minute. Rates exclude high speed internet service, activation fee, premium services, Vonage compatible equipment, taxes and shipping. If you subscribe to plans with monthly minutes allotments (for example, Residential Basic 500), all call minutes placed from both your home and registered Extensions® phones will count toward your monthly minutes allotment. Extensions® calls made from mobiles may use airtime or data and may incur surcharges, depending on your mobile plan. Billing and 30-day Money Back Guarantee commence immediately when your service is activated ("Service Activation Date"). If you cancel within the Money Back Guarantee period, you must promptly return the device or you will be charged the full amount of the Equipment Rebate. For customers whose account activation date was on or before October 19th, 2016: (i) if you cancel after the 30-day Money Back Guarantee period and within 1 year from your account activation date, you will be charged a Disconnection Fee of $29.99 for each line that you cancel; and (ii) in addition, if you cancel after the 30-day Money Back Guarantee period and within 1 year of your account activation date you will be charged the full amount of the Equipment Rebate. For customers whose account activation date was on or after October 20th, 2016: If you cancel after the 30-day Money Back Guarantee period and within 1 year from your account activation date, you will be charged a Disconnection Fee of $120.00 for each line that you cancel. Different terms and conditions apply to Quebec residents. Credit card & high-speed Internet required. The number transfer process takes a minimum of 15 business days from the time you confirm your transfer request. Satellite, TV, alarms, modems and other systems may not be compatible with Vonage service. Vonage 9-1-1 service has certain limitations versus traditional 9-1-1 service. See www.vonage.ca/911 for details. For full details, click here for Terms of Service.

© 2016 Vonage