Vonage for Zoho
Improve customer interactions and streamline day-to-day account organisation with extensive reporting capabilities. With Vonage for Zoho, it’s easy to do more in the course of a call without leaving Zoho CRM, such as adding contacts, adding notes, tracking call duration, using click-to-dial and more.
By requesting this app, a note will be sent to your VBC Administrator for approval. Once approved, the app will appear on your VBC Desktop and Mobile App. All pricing is displayed in USD. Admins will view pricing in local currency by region.
Overview
Engaging with customers through the right channel is key for businesses using Zoho CRM to respond to leads, accelerate sales and measure sales performance. The Vonage for Zoho integration, powered by the Vonage Integration Suite (VGIS), provides employees with a variety of capabilities, such as calling, adding contacts, tracking call duration, synchronising contacts and more. All this is available in a single interface via desktop or mobile app.
Features
- Screen pops for incoming and outgoing calls
- Click-to-dial functionality
- Automatic call and SMS logging
- Record call history
- Extensive reporting capabilities
- Add contacts and notes
- Track call duration
- Record calls
