Salesforce and Vonage
Salesforce® CTI Integration
We’ve placed Salesforce CTI integration at the very heart of our cloud-based call center software. This lets your team create exceptional customer experiences that help serve better and sell more.
- Unrivaled access to your rich customer data
- Make connections more personal
- Be more efficient across every channel
Merci de nous avoir contactés !
L'un de nos collaborateurs reviendra vers vous dès que possible. En attendant, n'hésitez pas à explorer les produits Vonage ! Découvrez comment nous optimisons la flexibilité, l'ingéniosité et la personnalisation des communications afin de vous donner une longueur d'avance.
Delight customers across every channel
More than just a cloud telephony platform, Vonage Contact Center, designed for Salesforce has full omni-channel support, with access to complete engagement histories, no matter where.- Your team can access every detail to help personalize conversations
- Dynamic routing sends customers to the best available agent
- Prioritized call lists free your sales teams to focus on what they do best - selling
Unleash your team's full potential
Deep Salesforce CTI integration and a simple interface release your team from tech concerns.- Get the right tools, when and where you need them
- Make every conversation personal
- Act intuitively and let conversations flow
Seamless Salesforce integration
The best way to help your team is to provide them a clear path to the right targets.- Present agents with the information they need
- Manage and optimize your performance and ROI with automated activity logging
- Scale your business with ease