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Device Type: desktop

Comways

Comways, an expert integrator of voice and digital channels, has been helping large organisations provide better omnichannel customer experiences for over a decade.

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Overview

A specialist in the integration of Salesforce Service Cloud, Comways also provides CTI, AI and bot solutions for contact centres, using a robust, scalable cloud platform to boost efficiency across every customer touchpoint. With one of the largest contact centre-focused teams in Europe, we are committed to improving the quality of conversations between customers and organisations.

Key features

  • Improve customers’ experiences
  • Automate workflows with self-service
  • Free agents to manage higher-value conversations
  • Deliver projects on time and within budget