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A Guide to Verifying Users in Financial Services

Learn how banks and fintech companies securely onboard customers at global scale with phone verification.

In this ebook, you’ll learn:
  • How phone verification protects your customers and your business with as little friction as possible
  • How phone verification works
  • When you should use phone verification
  • How financial services companies verify users with Vonage
A good read for:
  • CTOs and CIOs
  • Chief digital officers
  • Enterprise decision-makers
  • Customer experience leads
  • IT managers
  • Small- and medium-sized business owners

A Guide to Verifying Users in Financial Services

The financial services industry is changing rapidly. New technology is enabling fintechs and challenger banks to offer disruptive services and apps across payments, lending, money transfers, investing, crowdfunding, and cryptocurrency. It’s a competitive space to win and onboard new customers by providing a convenient and seamless experience.

The most precious commodity available in financial services is a customer’s trust; with data breaches in the news every day and technology only growing more advanced, fraud is a real problem. So how do you earn and keep your customers’ trust? Phone verification with two-factor authentication using SMS and Voice is the most frictionless solution available. Learn more about it in this guide.


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