Device Type: desktop
Quickly move to another call and back.
Call Hold overview
Hold calls easily — simply find the hold button on your desk phone and your caller will remain on the line. All supported phones come with the ability to place a call on hold.
How Call Hold works
When placing a caller on hold you can utilise Music on Hold or Call Queues to entertain and inform your caller until you are ready to resume the call.
Hold calls or find information while a caller waits.
You can answer multiple calls and wait to start a conversation when you’re ready.
Setting up Call Hold is easy and can be managed through your online portal.