Receptionist ConsoleManaging a large volume of calls has never been this easy.
Receptionist Console overviewThe Receptionist Console* add-on is an ideal tool for companies that handle large call volumes on a daily basis and are looking for a solution for the front-of-desk employee, or receptionist, to handle calls more efficiently. The user extension tied to a Receptionist Console service will be able to handle up to 50 concurrent calls.
How Receptionist Console worksOnce this feature has been enabled on your account, you can assign the service to any one user extension. To assign more extensions to the receptionist console service and capabilities, you will have to purchase multiple add-ons.
*Receptionist Console is available only on the VBC Desktop App
*Messaging to and from freephone numbers, as well as social messaging, are features available for customers with Vonage Business Inbox.